Manage and motivate retail in Europe

Most of the international managers and executives realize that globalization and Internet has affected their way of doing business internationally. Managers and executives dealing with different distribution channels are more and more confronted with different business environments, new competitors, different nationalities, different business and corporate cultures, language barriers affecting communication and productivity.

OBJECTIF

  • Identify main constraints when dealing with your distributors and build corrective action plan
  • Understand Companies structures in order to communicate and sell more efficiently: use of internal and external networks
  • Improve your corporate presentation in English.
  • Share best practices and present successful sales organizations models: premium brands, retail and B to B.

COMPETENCES VISEES

Give managers:

  • Some tools for optimizing their communications with their sales & marketing teams internationally
  • The opportunity to share their professional experiences with other participants from other industries (cross fertilization)
  • Improve their oral presentations skills in english (sales & marketing)
  • The way how to effectively use marketing, sales and communications to improve distributions channel intentionally
  • Set an "action plan" that could operational on short term

PROGRAMME

International sales manager, new function

  • Generate revenues and develop brand equity
  • Give a clear view of the mission and responsibilities of the International Sales Manager
  • Project and guide lines for animating your sales network or distributors (partners)
  • Different management styles operating within intercultural management
  • List your main skills (marketing, communications, international sales) and analyze them

Setting the sales strategy

  • Sales and brand objectives
  • Segmenting markets, target audience per industry
  • Setting a prospection frames and guidelines
  • Selecting or closing the right distributors, retailers, reps, agents
  • Set a monthly business follow-up report: sales team, distributors, agents

Animate the sales and distributors network

  • Do we have the right sales organization, can it be optimized?
  • Do we have the appropriate sales, marketing tool and communications support?
  • Animation calendar of the network: Christmas promotions, contest, product launch, etc.
  • Setting an agenda for regular join sales calls
  • Detecting training and support needs
  • Considering the market feedback and suggestion from distributors to improve their business
  • Organize regular sales meeting to share information’s from different markets including a special guest (top management, client, consultant..)
  • Implement intercultural management skills of your local managers: cultural awareness, cultural sensibility, flexibility to accommodate diversity through work-shops

Implement your team performances

  • Improve their skills (communications and technical skills)
  • Presentations skills in English
  • Reporting and marketing feedback
  • Recruiting, training, coaching Building the environment for motivation of your distributors and sales teams
  • Understanding the motivations (hierarchy of needs)
  • Compensation plans, recognition, rewards
  • Corporate loyalty Sales management
  • Set clear and realistic objectives
  • Improve communications and adapt management to local cultures
  • Set account review on the business follow-up document and appraisal
  • Management support confronted with difficulties
  • Set an «actions plan» ready to implement when you are back in your office